I entirely agree that you get what you pay for!
Sadly, I have been watching the mental health profession studiously avoid technology using the arguments that (1) it is too expensive and (2) they are in the helping profession, not the computing profession. This makes no sense to me and time and time again I hear from people who have tried office management tools or assessment tools that we describe in our book and have shown the savings that Jeffrey reports. Spend some money to make some money is what I tell people.
Jeffrey, thanks for the report on e-claims! If only I could get psychologists to try this they would see how much faster they would get paid and how they would stop having to worry about when that check will arrive in the mail!
LR