Balancing cyberspace w/ physical space

While the conversations about what is 'real' or not are interesting, I'd like to take this into a more concrete realm for a moment.

I am becoming involved in the development of web-based interpersonal skills training, and I'd like to discuss what an optimum combination of physical face-to-face training and online cybersapce training might be. Cyberspace training seems perfectly reasonable in a strict knowledge transfer environment, but when your objectives are geared toward behavioral change, I'm thinking that more direct contact and realtime experiential sessions might be more valuable. What are your thoughts on this? And is this an appropriate tolpic for this forum?

• Interpersonal skills by John Suler, 7/5/97
• Balancing cyberspace w/ physical space by Betty Harris, 7/7/97