THE GOOD OLD FORUM

• Highlights of the Private Forum Discussions by David Shaw, Ph.D., 9/11/96
  • Highlights: Good Topics for us too by Gil Levin, 9/17/96
    
    

what happened to the private od forum? i can't find it? can you direct me? i would like to initiate a discussion about measures driving behavior. i am neck deep in developing a measures system for our company that will drive our stretegic planning and navigation. i am also in a class on the subject of customer satisfaction measurement. i am dreaming that there is a simple model that can be developed that will deploy these drivers through the organization down to the performer. a

• Performance by Larry Jones, 9/27/96
• Simple models by MS, 10/4/96