The complete reference is: Newman, C.F. (1994). Understanding client resistance: Methods for enhancing motivation to change. Cognitive and Behavioral Practice, 1, 47-69. As far as I know, the article is not available online. If your local university library doesn't carry Cognitive and Behavioral Practice, try contacting AABT (http://www.aabt.org)to see if one can obtain a copy from them (they publish the journal).
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