Words Can Hurt......
I disagree......it would all depend on the nature of the relationship.  If an obnoxious HNG types something inflammatory - it is not offensive.  I, actually, find it entertaining to engage in a battle of words with them.  When it is someone you are friendly with, or have an online relationship with, then the words can be very hurtful.  I have known people who were completely devastated by this kind of thing.  This is a very powerful medium, and people get involved in varying degrees and for varying reasons.  I know that life long friendships and relationships can be formed here, and to say that words cannot be hurtful is not a blanket statement you can make referring to online activity.
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